James Crotchett, PMP

James Crotchett, PMP, has a strong background in revenue operations and marketing. James currently serves as the Director of Revenue Operations at Freeosk, where they have successfully restructured sales and CS contracting processes, led multiple projects to improve sales and customer service processes, and developed various analytical dashboards for executive views and the sales team. Additionally, they played a key role in establishing a media planning department and creating a full-time Salesforce Admin role at the company. Prior to Freeosk, James held the position of Manager of Revenue Operations at Civis Analytics. James also served as the Director of Revenue Operations and Senior Marketing & Sales Operations Manager at Triad Retail Media, where they managed customer relationships and project management for top-tier CPG companies. Previous roles include working as a Junior Copywriter at Saatchi & Saatchi X, a Marketing Assistant at Oklahoma State University, and an Advertising Intern at Staplegun. James began their career as an Art Director/Promotions Intern at Sony Music Entertainment, where they were responsible for designing promotional materials and managing project approval processes.

James Crotchett, PMP obtained a Bachelor of Arts degree from Oklahoma State University in Communications, Marketing, and Studio Art. James attended the university from 2003 to 2007. In addition to their degree, James has also obtained certifications in Project Management Professional from the Project Management Institute in November 2017, and Lean Six Sigma Green Belt from Adaptive Business Solutions in July 2016.