Mary Mullen, MSIMC, is a Senior Product Support Specialist at FreeWheel since March 2017, where responsibilities include collaborating with management to enhance client support through effective strategies and implementing agile practices to expedite case resolutions. Previously, as a Marketing/Communications Consultant from 2005 to 2017, Mary executed high-value campaigns and developed integrated marketing plans for various brands, contributing to increased web traffic and improved customer engagement. Mary holds a Master’s Degree in Integrated Marketing Communications from Roosevelt University and has completed workshops in Social Media at General Assembly, as well as a Bachelor’s Degree in Public Relations, Marketing Communications, and Economics from Simmons University.
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