Ramata Diallo

Ramata Diallo is a seasoned professional with a strong background in customer success and recruitment, currently serving as a Senior Customer Success Strategist at FreeWill since July 2021, where responsibilities include managing over 70 nonprofit clients, designing marketing strategies to enhance non-cash donations, and achieving 95% renewal goals quarter over quarter. Prior experience includes roles as Recruitment and Admissions Officer at Leadership Enterprise for a Diverse America, where successful recruitment strategies attracted 1300+ applicants annually, and Programs and Development Assistant at Minds Matter, which contributed to significant fundraising efforts. Ramata holds a Bachelor's degree in Economics and Art History from Connecticut College and has international experience through educational programs in Paris and China.