Michael Pinto

Michael Pinto has over 17 years of experience in the media and streaming industry. Michael is currently working as a Streaming Operations Manager at Frequency, a fast-growing linear streaming platform. In this role, they empower customers to create content experiences that inspire, educate, and entertain audiences worldwide.

Prior to their current role, Michael worked as a Technical Operations Manager at ViacomCBS, where they managed the onboarding pipeline and daily operational tasks for vMVPDs Hulu, YouTube TV, and fuboTV. Michael also collaborated with internal and external teams to troubleshoot stream issues and rejections.

Before ViacomCBS, Michael worked as an Operations Engineer II at Firstlight Media, where they managed clients' VOD services and resolved issues with metadata. Michael also onboarded streaming series and configured media processors and content management systems.

Michael gained extensive experience at AT&T as a Video Operations Specialist and VOD Team Lead. Michael managed live streaming and VOD services for Direct TV NOW and AT&T's B2B customers, implementing ITIL processes to enhance end-users' experience.

In the early stages of their career, Michael served as a Master Control Operator at Qualcomm's FLO TV division, ensuring the quality assurance of specialty channels and supporting the mobile TV revolution. Michael also worked as an Operations Technician at ESPN, where they were responsible for commercial and program ingest operations.

Michael began their career as a Production Associate at MTV Networks, where they created and mixed specialized playlists and resolved playlist technical issues on VH1's satellite radio channel.

Overall, Michael Pinto has a strong background in streaming operations, technical management, and media production, with a focus on enhancing user experiences and delivering high-quality content.

Michael Pinto completed their Bachelor of Science degree from Syracuse University between 1998 and 2002. Michael'smajor was in Television, Radio and Film, with minors in Psychology and Spanish. In 2001, they also briefly attended the Instituto Internacional en España, where they focused on Communication and Media Studies within the field of Television, Radio, and Film, and Psychology.

In 2004-2005, Michael Pinto attended the Institute of Audio Research, where they completed the Audio Engineering & Production Program.

Furthermore, Michael Pinto has obtained several certifications. Michael completed courses such as "Understanding Cloud Fundamentals" and "Leading Others Effectively" at LinkedIn in 2021, "Leadership in Tech" in 2020, "XML Essential Training" in 2019, "AWS Concepts," "DevOps Essentials," and "LPI Linux Essentials" from Linux Academy in 2019. Additionally, they achieved the "Certified ScrumMaster® (CSM®)" certification from Scrum Alliance in 2021. It should be noted that there is an incomplete record regarding the month and year of obtaining the "Streaming Media 101: Technical Onboarding for Streaming Media Professionals" certification from the Streaming Learning Center.