Jacob Playford

Jacob Playford is a skilled professional in customer success and account management with significant experience in various roles across multiple companies. Currently serving as a Senior Customer Success Associate at FreshBooks since May 2021, Jacob has previously held positions such as Marketing Sales Consultant at Postmedia Network Inc. and Account Manager at Document Direction Limited. Jacob's career also includes experience as an Account Representative at Powerbev Inc., a Brand Ambassador at Mosaic North America, and a Field Marketing Representative at Kognitive Marketing. Jacob holds a Bachelor of Business Administration (BBA) in Business/Commerce from Fanshawe College, completed between 2015 and 2019.