Antony Jebamalai

Antony Jebamalai is a seasoned professional in customer success and business development with extensive experience in various roles. Currently serving as Lead - Customer Success (Expansion & Retention) at Freshworks since August 2018, Antony has successfully developed a strategy in the MEA region to minimize churn and enhance advocacy, while also being responsible for renewals and account expansion. Prior to Freshworks, Antony co-founded ATOM Group, focusing on quality leather accessories. Experience also includes a role as Inside Sales Specialist for Aspire Systems, where expertise in working with innovative enterprises was gained, and as a Pre Sales Consultant at Crestcom International. Antony has a Post Graduate Diploma in Management and Entrepreneurship with a specialization in Marketing from the Indian Institute of Planning and Management and a Bachelor of Technology in Electrical and Electronics Engineering from Dr. M.G.R Educational and Research Institute.