Kaitlyn Bate

Kaitlyn Bate is an accomplished executive with extensive experience in customer experience strategy and product management. Currently serving as Chief of Staff to the CEO and President and previously as Chief of Staff to the CRO at Freshworks since January 2020, Kaitlyn has led significant initiatives in global customer experience. Prior to Freshworks, Kaitlyn held the role of Director of Products & Customer Success at AnswerIQ and served as Senior Product Manager at Sterling Talent Solutions, where key contributions included ownership of profitable product lines and the development of the Kennect platform. Kaitlyn's career also includes substantial roles at TalentWise, where impactful strategies were executed to enhance market presence and customer engagement. Educational credentials include an MBA from the University of Washington and a Bachelor's degree in Communication from Washington State University.