Melissa Fairbrother

Melissa Fairbrother, PMP CSM, is an accomplished professional with extensive experience in product marketing and launch operations. Currently serving as the Director of Product Marketing Launch Operations at Freshworks since November 2021, Melissa previously held significant roles at ServiceNow as Senior Manager of Launch Programs and Operations, and at CA Technologies as Principal Product Marketing Manager for Launch Operations. With a strong focus on leadership in Go To Market strategies and execution of corporate launches, Melissa excelled in driving cross-functional program teams, optimizing launch processes, and establishing best practices for product launches. Melissa's expertise encompasses project management, technology sales, and field enablement, supported by academic credentials including a Bachelor's degree in Business Management from Becker College and project management certification from Worcester Polytechnic Institute.