Nupur Pal

Nupur Pal is a finance operations professional currently serving as Lead of Billing Operations at Freshworks since May 2021. Prior to this role, Nupur worked at UrbanClap from August 2015 to December 2019, holding positions such as Partner Ecosystem, Senior Product Associate, and Customer Experience Specialist, where responsibilities included improving professional experiences, managing data for product improvement, and handling customer feedback. Earlier experience includes working as an Executive Operations at Matrix Cellular from October 2013 to February 2019. Nupur holds a Bachelor of Commerce (B.Com.) degree from the University of Rajasthan, completed in 2011.