Varun K. is a seasoned professional with 17 years of experience in Sales and Account Management across various sectors, including Fin-tech, SaaS, and Consulting. Currently, Varun serves as the Senior Director of Customer Success at Freshworks, having previously led growth initiatives at Razorpay, where they achieved significant improvements in customer satisfaction and retention. Varun's educational background includes an MBA from Australian Catholic University and a Bachelor's degree from Delhi University. With a proven track record in scaling businesses and driving customer experience strategies, Varun excels in collaborating with cross-functional teams to enhance revenue and client relations.
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