Vishwa Kumar is a Senior Engineering Manager at Freshworks with over 14 years of experience in building and scaling cloud-native technologies. Previously, Vishwa held roles as Development Manager and Technical Lead at Genesys, where they focused on enhancing call recording features and mentoring team members. Vishwa's early career included a Technology Consultant position at HP Global Soft Limited, contributing to software license management projects. Vishwa earned a Bachelor's degree in Computer Science from MIT Anna University and a Master's degree in Artificial Intelligence from the National University of Ireland, Galway.
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