Charles Neimeier possesses extensive experience in customer service and technical support roles across various industries. Currently serving as a Technical Assistance Specialist at Friedrich Air Conditioning, responsibilities include live customer support, HVAC consumer support, and software design assistance. Previous roles include Customer Service Specialist at TaskUs, handling live chat and phone support, and Assistant Manager at Monarch Trophy Studio, focusing on staffing and production management. Additionally, at ARRIS, Charles held multiple positions, including Workforce Manager and WFO Lead Analyst, where responsibilities centered on call volume monitoring and workforce operational coordination. Educational background includes an Associate's degree in Automotive Business Management from St Philip's College.
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