Ken Francis

Ken Francis is an accomplished professional with extensive experience in product management and program development. Currently serving as a Sr. Product Owner at Frontier Airlines since August 2025, Ken previously held various roles at Comcast from May 2015 to August 2025, where responsibilities included defining program strategies, managing AI chatbot content, and conducting market research for product enhancements. Ken's career also includes significant analytical work, data visualization, and customer service roles at T-Mobile, alongside early experiences in legislative and corporate communication capacities. Ken holds a Bachelor of Science in Political Science and Government from Drexel University, completed in 2012.