Daniel Saxon currently serves as the Director of Chatbot Strategy at Frontier Communications since April 2023. Prior experience includes roles at Allstate from January 2021 to April 2023 as a Digital Product Owner, and various positions from February 1999 to October 2020, including Strategic Operations Manager and Operations Strategy Leader. In these roles, Daniel Saxon integrated operational strategies into sales regions, significantly improved processes, and enhanced workflow tools to track operations electronically. Educational qualifications include a Master of Business Administration in Electronic Commerce Management from The University of Dallas, a Bachelor of Business Administration in Strategic Management from the University of North Texas, and an Associate degree in Business from Dallas College.