David M. Lay

David M. Lay, USN, Ret. has a wealth of experience in technical support and operations management. David M. has worked in various roles at companies such as Frontier Communications and Verizon, where David M. has led teams, implemented initiatives to reduce call volumes, and improve customer experiences. David also has a background in the US Navy as a Firecontrol Chief Petty Officer. David M. holds a Bachelor of Science degree in Information Technology from the University of Phoenix.