Santosh Kumar Kandikonda

Santosh Kumar Kandikonda is an experienced Lead System Architect with a strong background in designing and implementing systems for enhancing customer experiences and operational efficiency. Currently employed at Frontier Communications since January 2020, Kandikonda previously held a similar role at American Express from October 2018 to December 2019, where responsibilities included automating the Reactive Line Increase process to improve customer engagement and drive revenue. Prior experience includes serving as a Pega Lead System Architect at Virtusa Consultancy Services from February 2007 to December 2019. Santosh Kumar Kandikonda holds a B-Tech degree in Computer Science from Jawaharlal Nehru Technological University, completed in 2004.