Tabatha Osburn

Tabatha Osburn has over a decade of experience in technical support and engineering within the telecommunications industry. Currently serving as an Avaya Senior Engineer at Frontier Communications since September 2010, Tabatha specializes in supporting Toll Free and ACD Routing into call centers and providing Avaya IVRU support. Previous roles include Call Center Technical Support at Knowledge Transfer for Verizon, Call Routing Support at Halo Group for Xerox, and various technical and customer support positions at Verizon from 1993 to 2008. Tabatha’s background demonstrates a strong commitment to call center operations and technical solutions.