Charles Buchanan has a comprehensive work experience in the field of IT. Charles started their career as a Helpdesk Analyst at Kaplan University in 2010. Charles then joined Orange County Government as a Desktop Support Specialist in 2012 before moving on to City of Winter Garden as a Technical Support Analyst in 2014. In 2017, they joined ASysTech, Inc. as a Cloud Sales and Product Engineer. Most recently, Charles held the role of Cloud Operations Analyst at Frontline Insurance from February 2019 to January 2022. Charles was then promoted to Manager of IT Service Operations at the same company, where they currently serve.
Charles Buchanan has a diverse education history. Charles first attended Tallahassee Community College from 1998 to 2000, where they obtained an Associate in Arts Degree with a focus in Computer Science. Following this, from 2017 to 2020, they pursued a Bachelor of Science degree in Information Systems Technology with a specialization in Computer and Information Systems Security/Information Assurance at Seminole State College of Florida.
In addition to their formal education, Charles also holds several certifications. Charles achieved the CompTIA A+ and CompTIA Network+ certifications from CompTIA in May 2009. Charles also obtained a Microsoft Certified Technology Specialist (MCTS) certification, though the specific month and year are not provided.
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