Rita Testa

Rita Testa has extensive experience in IT service operations and management, currently serving as Associate Director of IT Service Operations at the University of London since March 2018, where responsibilities include overseeing IT operations, service delivery, and various business systems. Previously, Rita held multiple leadership roles at University College London from April 2013 to March 2018, including Head of Common and Infrastructure Applications and Acting Director of Application Services. Rita's earlier positions include Deputy Head of Infrastructure and Operations at Mitsui Sumitomo Insurance Group and Head of Service Operations at Kaplan Professional. With a strong background in IT management dating back to 1995, Rita's expertise spans service delivery, infrastructure support, and application management.