Katrina White, CSM, CSPO, AINS

Guidewire Claim Center Product Owner at Frontline Insurance

Katrina White has a solid work history with experience in the insurance industry. Katrina is currently working as a Guidewire Policy Center Product Owner at Frontline Insurance, where they utilize their comprehensive knowledge of the system to facilitate communication and collaboration with stakeholders. Katrina also aligns priorities with business needs and drives customer-centric product enhancements.

Prior to that, Katrina worked at Agile Express as a Scrum Master SAFe Training Facilitator. Katrina facilitated training sessions and played a crucial role in implementing the Agile methodology.

Earlier in their career, Katrina worked at Liberty Mutual Insurance as a Senior Subrogation Resolution Specialist and Recovery Project Manager. Katrina managed the resolution of subrogation cases and successfully led recovery projects.

Katrina also has experience at Travelers, where they worked as an Investigative Case Manager and Workers' Compensation Team Lead. In this role, they facilitated meetings and trainings, performed quality reviews on claims, conducted financial analysis, developed relationships with stakeholders, and collaborated with various departments to proactively pursue claim resolution opportunities.

Katrina's previous experience includes roles at Central Mutual Insurance Co as an Auto Material Damage Representative and Team Lead, as well as at Liberty Mutual Insurance as a Claims Case Specialist and Claims Analyst.

Katrina White has a diverse education history that spans over several years. Katrina started their educational journey at Craigmont High School, where they completed a College/University Preparatory and Advanced High School/Secondary Diploma Program in 2000.

Katrina then pursued further education at Southwest Tennessee Community College from 2006 to 2012. During this time, they obtained an Associate of Science (A.S.) in Business Administration. This foundational degree provided their with a strong basis for their future studies.

Continuing their academic pursuits, Katrina attended The University of Memphis from 2010 to 2013. Katrina graduated with a Bachelor of Business Administration (B.B.A.) degree, specializing in Finance. This degree equipped their with in-depth knowledge and skills in the field of Finance.

To further enhance their expertise, Katrina enrolled in American University in 2023 and completed a Master of Legal Studies program in Business Law in 2024. This advanced degree allowed their to gain a comprehensive understanding of legal principles and their application in the business world.

In addition to their formal education, Katrina has obtained several certifications throughout their career. Notably, they became a Certified Scrum Product Owner (CSPO) and a Certified ScrumMaster (CSM) through the Scrum Alliance in March 2022. These certifications demonstrate their expertise in Agile project management methodologies.

Moreover, Katrina holds the designation of AINS (Associate in General Insurance) and has obtained a Licensed Adjuster certification from the Georgia Department of Insurance in December 2017. These certifications highlight their proficiency in insurance-related matters.

Katrina also expanded their skillset in other areas, obtaining certifications such as Certified Phlebotomist from the National Healthcare Certification Organization in March 2021. Additionally, they completed various online courses through LinkedIn, including "Programming Foundations: APIs and Web Services" and "What Is Business Analysis?" in August 2022, and "Introduction to Web APIs" in July 2022.

Although the obtained_month and obtained_year for the certifications "Agile Project Management Certification," "Lean Six Sigma Black Belt (ICBB)," and "Six Sigma Champion" are not provided, it can be concluded that Katrina has pursued certifications in these areas. However, the specific details of these certifications are not available within the provided information.

Links



Teams

This person is not in any teams