Michelle Dempsey has extensive work experience in the insurance industry, with a focus on claims management. Michelle Dempsey currently holds the position of Senior Vice President - Claims at Frontline Insurance since November 2019. Prior to this role, they worked at Olympus Insurance Company, where they served as Vice President Claims from January 2019 to December 2019 and as AVP Operational Process Management from December 2017 to December 2018.
Before joining Olympus Insurance Company, Michelle worked at State Farm Insurance for several years. Michelle Dempsey held the role of Northeast Claims Division Manager from November 2011 to December 2017. Prior to this, they worked at State Farm Insurance & Financial Services, where they held various positions including Program Manager from June 2009 to November 2011, Claim Manager Large Loss from November 2007 to June 2009, Litigation Manager from October 2004 to June 2009, and Catastrophe Services Manager from September 2002 to October 2004.
Throughout their career, Michelle Dempsey has acquired several industry certifications including CPCU, ChFC, CLU, and AIDA.
Michelle Dempsey obtained a Bachelor's Degree in Business/Economics from York University, which they completed from 1989 to 1992. Additionally, they pursued professional certifications from The American College of Financial Services, including the ChFC (Chartered Financial Consultant) and CLU (Chartered Life Underwriter) designations. Furthermore, they completed the CPCU (Chartered Property Casualty Underwriter) certification offered by The Institutes CPCU Society. Lastly, they obtained a Six Sigma Black Belt certification from The Management and Strategy Institute. The specific years for these certifications and degrees are not provided.
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