Bubu Wicnudel

Bubu Wicnudel has a strong background in customer support and operations. Bubu currently serves as the Director of Customer Support Business and Operations at Frontline PCB Solutions since December 2020. Prior to this, they held the position of Director EMEA Support at NICE Systems from April 2014 to January 2019, where they led the EMEA customer support organization and managed multiple teams supporting various products. During their time at NICE Systems, they won the NICE 2017 Impact Awards for a successful global support transformation project. Before NICE Systems, Bubu served as the Director of Global Services at Orad Hi-Tec Systems from January 2011 to April 2014. Bubu also worked as the Vice President of Services and Customer Support International at Gigaspaces from 2007 to 2009, where they built a global support organization and managed the international Professional Services organization. Bubu's work experience also includes being the Director of the Customer Support Organization EMEA at Mercury from July 1998 to July 2006, where they successfully led the EMEA customer support organization and defined strategic objectives for the support deliverables and resources.

Bubu Wicnudel completed a Bachelor of Science degree in Computer Science and Statistics from The Hebrew University of Jerusalem from 1995 to 1998.