Samantha McKenzie is an experienced Program Manager at FrontLine Service since June 2013, specializing in IPS Supported Employment. In this role, Samantha leads a hybrid team that provides employment services to formerly homeless individuals with co-occurring disorders and severe trauma, overseeing the full hiring and training process and collaborating with external partners to hire hundreds of clients. Previously, as an Employment Specialist, Samantha facilitated Individualized Employment Placements in the Cleveland community and established connections with businesses to address their hiring needs. Prior to FrontLine Service, Samantha worked as a Lead Sales Associate at Dillard's from February 2008 to June 2013, where Samantha achieved the highest sales in the district during multiple event seasons. Samantha holds a Bachelor of Arts in Psychology from Cleveland State University and an Associate of Arts in Psychology from Lorain County Community College.
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