Jermaine Lugo

Lead User Experience Designer at FRONTSTEPS

Jermaine Lugo has a diverse work experience in the field of design and product strategy.

Jermaine currently works as a Lead Product Designer at FRONTSTEPS, starting in September 2022.

Prior to this, they worked at CVS Health as a Product Strategist from May 2022 to September 2022. In this role, they were responsible for product vision, research methods, and developing product strategies for various divisions within the company. Jermaine also performed competitor analysis to identify knowledge gaps.

Before their role at CVS Health, Jermaine worked as a User Experience Consultant at Veriforce from January 2022 to April 2022. Jermaine oversaw the re-platforming of a B2B SaaS product and introduced new usability research testing methods. Jermaine also led a design team to create user-friendly experiences.

From July 2020 to December 2021, Jermaine worked as a UX Lead and Marketing Coordinator at Affinity, where they designed products and created marketing collateral. Jermaine conducted stakeholder interviews and worked within an agile software development process.

Prior to that, Jermaine worked at Walgreens Boots Alliance as a Principal Product Designer from July 2015 to April 2020. Jermaine led cross-functional development teams and spearheaded rebranding designs for a significant acquisition.

Jermaine also gained experience as a UX Designer and SEO Specialist at Effen Vodka from September 2015 to November 2016, where they constructed the visual hierarchy of the website and developed neumorphic animations.

Earlier in their career, Jermaine worked as a User Interface Designer at Tyler Perry Studios from May 2012 to May 2014, conducting usability research and designing responsive user interfaces. Jermaine also worked as a Graphic Designer and Social Media Manager at G-Unit Records, Inc. from December 2010 to April 2012, handling digital marketing and design for clients and drafting press releases.

Overall, Jermaine Lugo has a diverse background in design and product strategy, with experience in leading teams, conducting research, and creating user-friendly experiences.

Jermaine Lugo has pursued education in various fields. Jermaine has obtained a Certificate in Design Thinking and Innovation from Harvard University. Additionally, they have completed a Bachelor's degree in Marketing from Western Governors University. Furthermore, Jermaine has studied Graphic Design at Gibbs College. The specific details regarding the start and end years of these educational experiences are not provided.

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Timeline

  • Lead User Experience Designer

    September, 2022 - present