Hanne Heylen

Customer Success Engineer at Froomle

Hanne Heylen's work experience begins in 2010 when they worked as a PhD student in Experimental Nuclear Physics at KU Leuven. During this time, they conducted experiments and analyzed data to investigate the properties of radioactive isotopes. Hanne also served as a student representative and collaborated with academic staff to improve the quality of the physics curriculum. Additionally, they worked as an exam mediator, assisting students and advising the examination committee.

In 2016, Heylen became a Postdoctoral Researcher at the Max-Planck Institute for Nuclear Physics. Here, they continued to perform experiments and analyze data to understand the fundamental nature of radioactive isotopes. Hanne managed a team, established relationships with colleagues and stakeholders, and presented their work at meetings, seminars, and conferences.

From 2017 to 2020, Heylen worked at CERN as a Data analyst, Project Coordinator, and Researcher. Hanne performed state-of-the-art experiments, analyzed large sets of data, and visualized and interpreted the results. Hanne also managed a team, developed strategies, and established relationships with coworkers and external partners. Additionally, they presented their work at various events and publications.

Heylen was also an Event Coordinator at CERN from 2017 to 2019. In this role, they organized visits for the general public, students, and decision-makers, managing schedules, relationships with visitors, and a team of volunteers. Hanne implemented improvements to streamline administrative processes and enhance visitor experience.

Most recently, Heylen worked as a Scientific Consultant at ISOLDE-CERN in the beginning of 2021. Hanne then transitioned to their current role as a Customer Success Engineer at Froomle.

Hanne Heylen has a diverse education history that includes continuous professional development, a PhD in Nuclear Physics, a Master's degree in Physics, and a Bachelor's degree in Physics. From 2012 to 2020, they engaged in continuous professional development, although the specific degree and field of study are not mentioned. Prior to that, they pursued a PhD in Nuclear Physics from KU Leuven, starting in 2012 and completing it in 2016. Hanne also holds a Master's degree in Physics from KU Leuven, which they obtained between 2010 and 2012. Hanne'sacademic journey began with a Bachelor's degree in Physics from KU Leuven, where they studied from 2007 to 2010. Apart from their academic achievements, Hanne also holds additional certifications, such as a Customer Success Manager certification from Startdeliver, obtained in May 2022, and a Fundamentals of Project Planning and Management certification from Coursera, obtained in April 2020.

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Timeline

  • Customer Success Engineer

    April, 2021 - present