Renato Leite

Renato Leite is currently a CX & People Manager at Frota 162, with a background in managing customer service teams, implementing strategies for customer experience, and developing internal and external experience areas. With previous roles in customer service coordination and technical support supervision, Renato has demonstrated expertise in managing teams, projects, stakeholders, and continuous improvement processes. Renato's educational background includes certifications in Six Sigma, Scrum Master, and arts-related disciplines.