Dan F. has over 20 years of experience in the office solutions industry. Dan began their career at IKON Office Solutions in 1996 as a Customer Service Professional, eventually moving up to the role of Operations Manager. During their time at IKON, they managed recruitment, training, and development of team members, as well as overseeing operational functions such as customer service, billing, collections, and lease processing. Dan also had extensive involvement with credit and collection issues and policies.
In 2001, Dan joined GE Capital as the IKON Financial Services Manager, responsible for managing financial services for IKON. Dan then returned to IKON Office Solutions in 2006 as the Director of Sales Operations. In this role, they were repeatedly promoted, eventually taking on responsibility for Direct B2B Financial Sales programs, leasing strategy, and sales training.
In 2010, IKON Office Solutions was acquired by Ricoh Americas Corporation, and Dan continued their career with the merged company. Dan initially served as a Sales Manager, overseeing a team of 11 mid-market sales representatives with a significant revenue quota. Dan successfully turned around a struggling team, finishing the fiscal year at 105% of plan and leading the Western Region in gross profit margin.
Dan's next role at Ricoh was as a Branch Manager, where they managed a team of Major Account Executives. Dan achieved significant results by transforming the team into a services-led organization, resulting in a 72% year-over-year growth in services revenue. Dan finished the fiscal year at 131% of plan and ranked fourth in the nation out of 479 branches.
Most recently, Dan joined Fruth Group in 2019 as a Business Development Manager. The company focuses on technology-driven innovation and client satisfaction, while also investing in its employees. No end date is specified for this role, indicating that they are currently employed there.
Dan F. completed their Bachelor of Arts degree in Business from an unknown institution between the years 1991 and 1996. Later, in 2009, they earned a Certificate in Accounting from an unspecified school.
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