Iana Siergieieva

Iana Siergieieva has a diverse work experience history that spans multiple industries and roles. Iana is currently working as a Member Success Manager at FS-ISAC, a global cyber intelligence sharing community focused on financial services. In this role, they leverage their expertise to anticipate, mitigate, and respond to cyber threats for financial institutions and their customers.

Prior to their current position, Iana worked as a Customer Success Manager at Invitae, where they provided high-level customer experiences throughout the onboarding, adoption, retention, and expansion of client accounts. Iana collaborated with various teams to improve customer satisfaction and trained clients on software platforms to enhance their competency and engagement.

Iana also has experience with account management and business development. Iana worked at Informa Markets as an Account Manager for the Food Portfolio, where they were responsible for retaining global pharmaceutical and food companies. Additionally, they worked as an Account Executive for the Pharma Portfolio at the same company.

Earlier in their career, Iana gained valuable experience at Adams Multilingual Recruitment as a Business Development Executive. Iana built a pipeline of new clients through market research and networking and supported and developed existing clients. Iana also reinforced partnerships with foreign investment agencies and expat centers.

Iana's career began with a traineeship program called "Connect" at Saxion. Iana also worked as an intern in customer service and sales at the same institution. During this time, they established new contacts and partnerships with recruiting agencies and represented Saxion University at an educational fair.

Before entering the business industry, Iana worked as a Project Manager and Business Developer at Ukrainian Medical Bulletin. Iana organized international conferences and educational workshops and participated in campaigns for social media promotion. Iana also served as an Executive Assistant to the Executive Director and a Product Manager at the same company, where they were involved in event organization and business development.

Iana's early work experience includes an internship in the marketing department at KP Media, specifically at "Korrespondent.net". Iana worked on developing advertising and marketing strategies and created advertisements for shopping malls and centers.

Overall, Iana Siergieieva has a well-rounded work experience that showcases their skills in customer success, account management, business development, event organization, and marketing.

Iana Siergieieva obtained a High School diploma from Gymnasium named after Lesya Ukrainka, \u2116 117 between 1997 and 2004. Iana then attended Scandinavian Gymnasium from 2004 to 2005. Following that, they enrolled at the Economic and Legal Technical School at the Interregional Academy of Personnel Management from 2005 to 2008 and earned an Associate's Degree in Organization of production. Iana further pursued their education at The State Higher Educational Institution Kyiv National Economic University from 2008 to 2011, obtaining a Bachelor's Degree in Management of Enterprises. Lastly, they attended the University of Greenwich from 2013 to 2014 and received a Master of Business Administration (M.B.A.) degree specializing in Business Administration and Management, General.