Cristina Escobero Fernández

Cristina Escobero Fernández has a diverse work experience spanning various industries. Cristina is currently working as a Customer Success Manager at Fuell, where they lead and manages a team focused on delivering exceptional customer experience. Cristina also resolves issues and ensures customer satisfaction while implementing leadership and team management strategies. Prior to this role, Cristina worked as a Customer Success Specialist at Fuell, where they offered customer experience services, onboarded customers, and defined processes for the Customer Success and Customer Support areas.

Before joining Fuell, Cristina worked at Saint-Gobain Spain as a Communication & Digital Development professional. In this role, they were responsible for internal and external communication campaigns, employer branding actions, and content generation for various corporate communication channels.

Cristina also has experience in accounting and administrative roles. Cristina worked as an Accounting Administrative at Foldeco Development, S.L., where they managed accounting tasks. Cristina also worked at La Caseta de Juan Leon S.L. as an Accounting Administrative Assistant, analyzing budget issues, providing customer service, and handling invoicing and incoming orders. Additionally, they worked at STARWOOD ALFONSO XIII HOTEL COMPANY SA as an Accounting Administrative, overseeing invoice management, supplier and inventory management, and customer booking and billing management.

Earlier in their career, Cristina worked as a Vigilante de Playa at Junta de Andalucía and as a Waitress at Kimpton Hotels & Restaurants.

Cristina Escobero Fernández completed their Bachelor of Business Administration (BBA) degree from the Universidad de Sevilla between 2012 and 2017. Afterward, they pursued a Master's degree in Neuroscience and Consumer Behavior, specializing in Marketing, at the Universidad Complutense de Madrid from 2020 to 2021.

Furthermore, Cristina has obtained several certifications to enhance their expertise in the field. Cristina completed a certification in Brand and Product Management from Coursera, although the exact date of completion is not provided. Cristina also acquired knowledge in Pricing Strategy through another Coursera certification, also without a specific completion date. In addition, they received a certification in Digital Marketing from Google Actíva in 2018.