RH

Rosemary H.

Life Science - Senior Customer Service Manager at FUJIFILM Irvine Scientific

Rosemary H. has extensive work experience in customer service and sales support roles. Rosemary is currently working as a Senior Customer Service Manager at FUJIFILM Irvine Scientific since February 2022. Prior to that, they worked at International E-Z UP, Inc. as a Sales Support HUB from March 2021 to February 2022.

From 2017 to 2020, Rosemary served as the Global Director of Customer Service at PSG, a Dover company. Before that, they were an Order Management Manager at Panasonic North America / Hussmann Custom Refrigeration Systems from 2015 to 2017.

Rosemary's previous experiences include working at Abbott Medical Optics as part of the USA Customer Support-America's team from 2009 to 2015. Rosemary also had a brief role as a Client Support at Allergan in 2009.

Earlier in their career, Rosemary held leadership positions at BAE Systems as a Director of Customer Support Centers from 2007 to 2008, and at ServiceCraft Logistics as a Director of Customer Service from 2005 to 2007.

Rosemary H. has an extensive education history. Rosemary attended Chadwick University from 1998 to 2005, where they obtained a Bachelor of Science degree in Business Administration.

Following their undergraduate studies, Rosemary served as the City of Riverside Cultural Heritage Chairman of the Board from 2013 to 2017. During this time, they focused on land use planning and management/development.

From 2021 to 2025, Rosemary served as a City of Riverside Public Utility Board Member. In this role, they played a part in the creation of a one-year $1.2 billion emergency budget, which included a $110 million capital project budget.

In addition to their academic and professional achievements, Rosemary has obtained several certifications. In September 2020, they completed the "Excel Formulas and Functions Quick Tips" course at LinkedIn. Rosemary also completed the "Excel Power Query Tips and Techniques (Office 365)" and "J.T. O'Donnell on Making Recruiters Come to You" courses in April 2020, also through LinkedIn. Furthermore, Rosemary obtained a certification in "Business Excellence-Lean Six Sigma Green Belt," though the specific month and year of completion are unknown.

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