Karen Lorena Ospina Hidalgo

Karen Lorena Ospina Hidalgo is an experienced human resources professional with a strong background in employee experience and organizational development. Currently serving as an Employee Experience Lead at Full Potential Solutions since January 2023, Karen has held various roles including Human Resources Business Partner at Atento, Leadership Recruiter at Sutherland, and Generalista de RR. HH. at Teleperformance Colombia. Karen's expertise includes workforce retention, absenteeism analysis, and recruitment strategies, complemented by a solid educational foundation with a Master's degree in Human Resources Management from Keller Graduate School of Management of DeVry University and an undergraduate degree in Industrial and Organizational Psychology.