Zaquan Cox

Zaquan Cox is a dedicated professional with extensive experience in customer service and operational management. Currently serving as a Patient Access Specialist at AssistRx since June 2023, Zaquan excels in patient engagement and data gathering. Previous roles include Operations Supervisor at Maximus, where Zaquan improved key performance indicators and enhanced customer satisfaction, and Supervisor of Residential Retention at Spectrum, overseeing a large team in retention efforts. Additional experience includes managing inspections at Tyco and supervising call center operations at CONVERGYS CORP and CBE Companies, focusing on performance optimization and employee development. Zaquan holds an Associate of Arts in Elementary Education from Metropolitan Community College and an Ordination Certificate in Theology from Universal Life Church.