Chrissy Quiñones

Chrissy Quiñones is a Senior Program Manager in Digital Customer Success at FullStory since February 2024, previously serving as a Senior Digital Customer Success Specialist. At Haven Technologies, from October 2019 to September 2023, Chrissy was a Customer Onboarding Manager, leading a team to enhance employee satisfaction through a remote onboarding program, and a Client Success Manager, where data analysis resulted in a significant increase in user activation. Prior experience at MassMutual included roles as an Internal Wholesaler, where targeted sales strategies led to notable sales growth, and an Advisor Service Specialist, contributing to the successful launch of a new advisory branch. Chrissy began a career in customer service as a Blue Chip Customer Service Associate, achieving high-performance metrics. Educational qualifications include a Bachelor of Science in Mathematics from the University of Massachusetts Amherst.