Emily Walker

Emily Walker has extensive experience in customer success and sales, currently serving as the Head of Commercial Customer Success at FullStory since April 2020, overseeing various customer success roles within the company. Prior to FullStory, Emily worked at Ambition as a Strategic Customer Success Manager, focusing on building relationships with enterprise clients to maximize platform value. Emily's career began at Campaign Monitor, where roles included Account Executive and Sales Development Representative, supporting email marketing solutions. Earlier experiences also include positions at Enterprise Rent-A-Car as a CarShare Ambassador and Management Trainee, where skills in customer service, sales strategy, and team training were developed. Emily holds a degree in Leadership Communication from Lipscomb University and has completed the altMBA program.