Letícia Narevicius

Sênior Customer Success Analyst at Funcional Health Tech

Letícia Narevicius has a diverse work experience. Letícia started their career at Funcional Health Tech in 2015 as an Atendente. Letícia then moved up to become a Líder de equipe de suporte ao cliente, where they were responsible for customer support and training. After that, Letícia worked as an Assistente administrativa, handling emails, creating training materials, and providing customer support.

In 2017, Letícia pursued their interest in photography and worked as a Fotógrafo Freelancer at Letícia Evelin Fotografia. During this time, they balanced freelance photography work with their role at Funcional Health Tech.

In 2019, Letícia returned to Funcional Health Tech as a Customer Success Analyst, and later advanced to become a Sênior Customer Success Analyst. Their role involved ensuring customer satisfaction and providing support to clients.

Letícia's work experience demonstrates their ability to adapt to different roles and industries, showcasing their versatility and dedication.

Letícia Narevicius completed their education in a chronological manner. Letícia attended Universidade Paulista from 2017 to 2018, where they pursued a degree in Comunicação visual com habilitação em fotografia (Visual Communication with a specialization in Photography). Additionally, Letícia attended ETEC - Escola Técnica Estadual de São Paulo, where they obtained a Tecnólogo degree in Administração e Negócios (Administration and Business).

In terms of certifications, Letícia obtained various certifications. Letícia received a certification in Customer Experience from Udemy in January 2023. In September 2020, they obtained a Customer Success certification from Sebrae. Moreover, Letícia acquired a certification in Marketing digital para empreendedores (Digital Marketing for Entrepreneurs) from Sebrae in January 2020. In July 2018, they obtained a certification in A liderança na gestão de equipes (Leadership in Team Management) from Sebrae. Additionally, Letícia earned an Intermediate level certification in English from Duolingo, although specific details about the time they obtained this certification are not available.

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Timeline

  • Sênior Customer Success Analyst

    April, 2019 - present

  • Assistente administrativa

    August, 2018

  • Líder de equipe de suporte ao cliente

    January, 2018

  • Atendente

    December, 2015