Julio Maldonado

Julio Maldonado's work experience includes positions in various companies and roles. Julio is currently working at Funko as a Customer Service Manager in the B2B department. Prior to this, Julio worked at KSI Auto Parts as a Customer Service Manager, where they led a team of over 20 members and focused on achieving goals related to inventory, delivery, pricing, and customer experience. In this role, they also implemented performance evaluations and metrics to assess team performance.

Before their time at KSI Auto Parts, Julio was a Corporate Account Manager at Flight Centre Travel Group, where they provided logistics and travel management services to businesses worldwide. Julio also developed new business relationships through marketing strategies, cold calling, and in-person meetings.

Julio's work experience also includes a position as a Branch Manager at Enterprise Holdings, where they were responsible for achieving business plan goals, including profitability, growth, customer service, retention, and development. Julio provided comprehensive transportation and logistics solutions and managed various administrative tasks such as billing, invoicing, and financial analysis.

Prior to Enterprise Holdings, Julio worked as a Sales Manager at TRANSFLUID, C.A., where they analyzed and processed data from LATAM countries for transportation and logistics services. Julio also oversaw sales operations and handled customer complaints and resolutions.

Overall, Julio Maldonado has a comprehensive background in customer service, sales, and management roles, demonstrating a strong track record of achieving goals and providing exceptional customer experiences.

Julio Maldonado completed their Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General from Universidad de Carabobo between the years 2003 and 2008. In 2009, they obtained a Certificate from the University at Buffalo. Julio then pursued a Master's degree in International Business at Florida International University from the period of 2013 to 2015. Additionally, in 2010, they completed a Certificate program at the University of Pittsburgh, although the field of study for this certificate is not specified.