FunnelStory
Arun Balakrishnan is a seasoned professional in product management and customer success, currently serving as Co-Founder at FunnelStory since October 2023. Previously, Arun was the VP of Products at Qwiet AI from April 2019 to October 2023, where Arun achieved 5-star ratings from customers as noted on Gartner. Arun's earlier roles include Sr. Director of Products and Customer Success and Director of Products at Imperva, as well as various positions including Principal Product Manager at Symantec and Sr. Product Marketing Manager. Arun began a career as a Senior Software Engineer at Wipro Technologies, following an MBA in General Management from The Tuck School of Business at Dartmouth and a B.Tech in Computer Science and Engineering from Cochin University of Science and Technology.
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FunnelStory
FunnelStory is a Revenue Platform for Post-Sales (CS and Renewal) teams. FunnelStory helps you eliminate surprise churn and improve CS productivity with its state-of-the-art Agentic AI platform. FunnelStory can 1. Cut surprise churn by > 90% with its patent pending prediction model that combines usage, conversation, and business intelligence. 2. Improve CS Productivity by 2x to 3x with its patent pending customer journey analysis and Conversational BI driven by Felix (FunnelStory AI Data Engineer) 3. Get to value in a few hours or less. You can learn more at www.funnelstory.ai