Chiara Bonelli

Chiara Bonelli is a Retail and CRM Manager at FURLA since July 2018, responsible for the evolution of Global IT Retail and CRM applications and processes, reporting directly to the Group CIO. Key responsibilities include budget and project management, close collaboration with various departments across EMEA, Americas, APAC, and Japan, and the implementation of solutions like Salesforce and Microsoft CRM. Prior to this role, Chiara served as a Retail and CRM Specialist at FURLA, focusing on retail POS systems, CRM solutions, and global training initiatives. Chiara's experience includes a tenure at Accenture as a Technology Consultant and Business & Systems Integration Analyst, where projects involved retail POS integration and predictive analytics. Chiara holds advanced degrees in Management Engineering from Università degli Studi di Parma and completed a program at Pambianco Academy.