Dominique Gray

Digital Marketing Delivery Lead at Furniture Village

Dominique Gray is a seasoned digital marketing professional with extensive experience in email marketing and CRM management. Currently serving as the Digital Marketing Delivery Lead at Furniture Village since September 2019, Dominique oversees the planning and execution of email campaigns aimed at both customer retention and acquisition, utilizing A/B testing and established CRM programs. Prior roles include Email Marketing Specialist from October 2017 to June 2019, and an Email Marketing and Project Manager at VentureWeb, where responsibilities spanned HTML mailer development, email performance analysis, and project management. Additional experience includes web development roles at NetFlorist, Genepool, and Guideline, with a strong emphasis on database design, administration, and user training.

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Furniture Village

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Back in 1989 two friends decided to open the first Furniture Village store in Abingdon, Oxfordshire with a simple philosophy – to offer high quality, beautifully designed furniture at a great price with exceptional service. Our customers seem to like it, and today we’re Britain’s largest independent furniture retailer, employing 1000 staff, and offering 500 different furniture ranges online at www.furniturevillage.co.uk and from 55 stores nationwide. Our philosophy remains the same – and we’re still a family run business. Our buyers are passionate about great design and travel the world to find furniture to inspire and excite our customers. We only partner with trusted furniture brands that share our absolute commitment to quality and many have been with us from the very beginning. Everyone - from our online sales team to our delivery drivers - is committed to 'doing it right'. We've won the Furniture Industry's Retailer of the Year Award on four separate occasions, and Bed Retailer of the Year two years running. We take pride in selling beautiful furniture that can last a lifetime and in building strong and lasting relationships with the passionate, dedicated people we work with. We welcome people who share our core values - our people are our greatest asset and every one of them is part of our family.


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