Bogomil Hristev

Bogomil Hristev possesses extensive experience in technical support and customer service management, currently serving as the Head of Technical Support at Fuse Media since June 2018, where responsibilities include leading two teams, setting performance metrics, improving customer service procedures, and participating in product development. Prior to this role, Bogomil was a Senior Project Manager and Customer Support Shift Manager at SBTech from July 2015 to July 2018, overseeing team activities and coordinating communication across departments. Earlier experience includes working as a Sales Supervisor at Max Europe from October 2010 to May 2012, focusing on internal sales procedures. Academic qualifications include an MSc in Management and Finance from Aberystwyth University and a Bachelor's degree in Business Administration from Economic University - Varna.