Andrii Kniazhev

Andrii Kniazhev is an experienced professional in customer service and operational management, currently serving as an Account Manager at Discover SEO and Customer Service Manager at Fuse HVAC, Refrigeration, Electrical & Plumbing. Previously, Andrii held roles such as Head of Call Center at Techvill Appliance Repair Ltd., where significant enhancements in team motivation and performance were achieved, and Co-Founder & Customer Service Executive at CallBro, focusing on organizational structure and talent acquisition. With a history of leadership in quality control and customer service, including positions at Creative Force and WorkFlow, Andrii has consistently driven improvements in customer satisfaction and operational efficiency. Andrii holds a degree from Odessa National Polytechnic University, earned between 2017 and 2021.