Keir Lovell

Keir Lovell is a seasoned professional with extensive experience in client services and operations management, currently serving as the Senior Director of Client Services at Fusion CX since April 2012. Responsibilities include managing client relationships, optimizing revenue, and influencing key decision-makers through strategic communication. Previous roles include Project Manager at Fusion CX, where management of over 500 agents was a key focus, Director at CMG Assurance Marketing overseeing financial compliance for eight advisers, and Operations Supervisor at Allied International Credit, where significant improvements in team performance and customer satisfaction were achieved. Early career includes a Lead Designer position at Nikon Optical Canada Inc., where innovative design solutions enhanced operational efficiency. Keir is currently pursuing an Associate's degree in Computer Aided Drafting & Design at Herzing University while also studying at Sheridan College since 1997.