Courtney Banta Sanders

Manager, Customer Experience at Fusion Connect

Courtney Banta Sanders is an accomplished Customer Success Manager currently employed at Fusion Connect since June 2023, focusing on client lifecycle management and ensuring customer satisfaction metrics are met. Previously, Courtney served as an Enterprise Account Manager at T-Mobile from August 2020 to June 2023, specializing in client lifecycle management for TFB Enterprise Customers, pricing, and contract management. Courtney's earlier roles at T-Mobile from 2006 to 2017 included Sr. Program Manager for Enterprise & Government, managing customer experience for various enterprise programs, and Sr. Account Manager, overseeing national account care plans and executive presentations. Prior experience includes roles at XO Communications and Cingular Wireless, contributing strong sales, business development, and client implementation skills. Education includes a Certificate Program in Project Management from Colorado State University and a Bachelor of Arts in Marketing from Southeastern Louisiana University.

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