Cbci Jeffrey Mills

Customer Success Manager at Fusion Risk Management

Jeffrey Mills, CBCI, is an experienced professional currently serving as a Customer Success Manager at Fusion Risk Management, where responsibilities include driving customer adoption, managing a $2 million revenue portfolio, and facilitating success planning and satisfaction initiatives. Previous roles include Senior Implementation Consultant, Business Analyst at Digital Bridge Solutions, and Functional Designer at Oracle, where Jeffrey developed agile practices, managed stakeholder communication, and prioritized feature requests based on business impact. Earlier experiences encompass user support at Packback, IT audit internship at Discover Financial Services, and various internships in accounting and customer service. Jeffrey holds a Bachelor of Science in Business Information Systems from Illinois State University.

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