Hanna Usmany

Hanna Usmany is an experienced professional specializing in planning and operations management, currently serving as a Senior Planner at Future Connections since November 2021. In this role, responsibilities include effectively scheduling 20 technicians, maintaining client contact, monitoring and analyzing performance, and supporting projects while functioning as a key user of the Comarch planning tool. Prior to this position, Hanna worked at Zelfstroom as a Planner and Customer Operations Staff, and at Eneco as a Service Expert, where responsibilities involved team scheduling, KPI management, and system implementation. Hanna's extensive experience also includes roles at KPN, where significant contributions were made in system implementation and team leadership. Education includes coursework from BluEgg and NCOI Opleidingen, as well as studies at Hogeschool TIO DEN BOSCH.