Sophia Byczkowsky

Sophia Byczkowsky, RVT, CCSM, currently serves as Customer Success and Support at Future Pet Animal Health Inc., where responsibilities include managing onboarding, retention, and partner relationships, leading to significant program optimization and customer experience improvements. Previously, Sophia held positions at IDEXX as a Certified Customer Success Manager and Smart Flow, focusing on corporate account relationships and client success. With a background as Head Registered Veterinary Technician at Scott Veterinary Services, Sophia has extensive experience in veterinary care and client education. Sophia's educational credentials include an Ontario College Diploma in Veterinary Technician from Algonquin College and a High School Diploma from Lockerby Composite School.