Marouane CHLYAH

Marouane CHLYAH has a diverse work experience in various roles and industries. Marouane is currently working as a Servicenow Delivery Project Manager at FX Innovation since March 2022.

Prior to that, they worked as an IT Specialist Systems Administrator at the Assembly of First Nations from December 2018 to April 2022.

Marouane has also held positions such as Project Manager at Altran in July 2018, where they achieved significant milestones like surpassing the monthly turnover of 100 K € in the first month and effectively managing client relations and stakeholders.

Marouane was an IT Project Manager at Devoteam from July 2016 to March 2018, responsible for successfully transitioning, starting up, and stabilizing a project within 6 weeks, as well as implementing project management approaches. During their tenure, they also achieved a 20% increase in monthly invoicing and maintained performance indicators from 50% to 100%.

From July 2014 to October 2015, Marouane worked as an Administration Engineer (Shared IT Manager) at Econocom-Osiatis, where they renewed contracts for over 80% of customers and implemented continuous improvement plans.

Marouane served as a Team Leader/Manager at HP CDG IT SERVICE MAROC from November 2011 to December 2013, coordinating competence transfer processes, ensuring quality services for customers, and defining technical and functional specifications of user needs.

Their career began as a Supervisory Engineer (Technical Support Engineer) at Econocom from April 2010 to November 2011, where they collected and maintained a problem and solution log, resolved technical issues, and provided advice and training to users.

Marouane Chlyah completed their Bac +5 degree in Network and Systems from the High Technology School in Morocco (High-Tech) between 2004 and 2009. In 2016, they attended ITAB Consulting for a project management course. Additionally, they obtained the ITIL Foundation in IT Service Management certification from EXIN in October 2012.