Mercè Graell has a diverse and extensive work experience in various design-related roles. Mercè is currently working as the Director of Service Design at g2o since 2022. Prior to this, they co-founded OSSA Teams in 2020, where they served as a Principal and helped organizations become more innovative and resilient. Mercè also worked as PT Faculty MBA at Otterbein University from 2020. In 2022, they were a Design Research Lecturer at The Ohio State University. From 2017 to 2020, they were a Professor and Chair of the Master of Design in Integrative Design at Columbus College of Art & Design, where they developed the content and delivery of the Master's program. Before that, they worked as a Strategic Design Director and Co-Creation Lead at Designit Barcelona from 2010 to 2017, where they introduced co-creation and participatory design methodologies. Mercè also held roles at h2i institute as a Design research associate professor, emphasizing generative design research and co-creation, from 2010 to 2017. Mercè served as the Director of Master in Design Management and as a Visiting Professor at IED Barcelona from 2010 to 2016, teaching strategic design, design process, and co-creation. Lastly, they were a Co-coordinator for the postgraduate Design Management program at Universitat Politècnica de Catalunya from 2011 to 2016.
Mercè Graell completed their Bachelor of Science degree in Industrial Technical Engineering from Universitat Politècnica de Catalunya from 1982 to 1986. Mercè then pursued Graphic Design studies at Universitat Pompeu Fabra from 1986 to 1989. Later, from 2006 to 2009, they attended The Ohio State University, where they obtained a Master of Fine Arts degree in Design Research & Education. Additionally, Mercè Graell received several certifications including becoming a Certified Foresight Practitioner from The Futures School in February 2020, a LEGO® SERIOUS PLAY® Facilitator through certified facilitation with the LEGO® SERIOUS PLAY® method in September 2019, and a Certificate in Leadership and Facilitation for Co-Creating the emergent future from Schumacher College in July 2019.
Org chart
Teams
This person is not in any teams
Offices
g2o
1 followers
At g2o we believe experience is everything. The experiences we as customers, employees, consumers, users, or even patients have with the brands we engage with, the products we buy, the services we depend on, and the tools we use. And we believe the role that experience plays in powering true connections with those audiences—no matter the channel—is what differentiates brands and businesses in an age of ever-increasing noise and demands for our attention. When those experiences are imagined, designed, and delivered with excellence they have the power to breakthrough, delight the end user, and keep the audience coming back over and over again. That’s why we’re driven to solve the complex challenges facing healthcare, financial services, retail, and the public sector with tailored solutions that are centered on one objective—making the human experience better. Because we believe that making the human experience better for our clients’ customers fuels truly meaningful outcomes for our clients’ businesses. At g2o we’re passionate about turning what ifs into what’s next. We’re g2o. Your partner for next.
