Darren Cooke

Darren Cooke possesses extensive experience in leadership and development within the education and customer experience sectors. Currently serving as the National Family Support Team Manager at G8 Education Ltd since September 2023, Darren previously held the role of Experience Leader at Busy Bees Australia from August 2021 to September 2023. With a substantial tenure at TSA Group - Australia from 2005 to February 2020, Darren was promoted seven times, ultimately becoming a Capability & Development Specialist. In this role, responsibilities included leading customer experience initiatives, embedding leadership capabilities, and supporting business strategies across Australia and the Philippines. Additional roles at TSA Group included Sales Enablement Lead, Customer Experience & Sales Manager, Sales Development & Customer Experience Coach, and business telesales positions, showcasing a successful track record in client growth, team leadership, and strategic sales processes.