Matthew Schinker has extensive work experience in customer care and customer service management roles. Matthew most recently held the position of Senior Director Customer Care at GA Foods, where they have been since 2023. Prior to that, they served as the Director of Customer Care at GA Foods from 2022 to 2023. Before joining GA Foods, Matthew worked as the Sr. Manager of Member Engagement at Florida Blue from 2021 to 2022. Matthew also held the position of Director of Customer Care at Ashley Furniture Industries from 2020 to 2021. Earlier in their career, they gained managerial and leadership experience in customer service roles at UnitedHealth Group from 2008 to 2020, and as a Customer Care Representative at Wausau Benefits/Fiserv Health from 2003 to 2005.
Matthew Schinker attended Viterbo University from 2016 to 2017, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a focus on Organizational Management. Additionally, they obtained a certification in Executive Influence from LinkedIn in 2021.
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